Privacy Policy
Effective Date: 8/20/2025
Marten Technologies (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our services, including SMS communication.
Information We Collect
We may collect the following information when you engage with our team or services:
Contact details such as your name, email address, phone number, and company information
Service‑related information required to provide IT support and managed services
Technical data necessary to maintain, monitor, and secure your systems
SMS message content exchanged between you and our staff
How We Use Your Information
We use your information to:
Deliver IT support, managed services, and security monitoring
Communicate with you via SMS, email, or phone regarding service requests
Send appointment confirmations, updates, and troubleshooting information
Improve service quality, reliability, and security
Comply with legal, regulatory, and contractual obligations
Information Sharing
We do not sell or rent your personal information. We may share information only with:
Regulatory or legal authorities when required
Internal staff as necessary to fulfill your service request
Data Security
We use industry‑standard security measures — including encryption, secure storage, and access controls — to protect your information from unauthorized access or disclosure.
SMS Privacy
Phone numbers collected for SMS communication are used solely for service‑related messaging. Message frequency varies based on your service needs. You may opt out at any time by replying STOP.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@martentech.com.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at: Marten Technologies Email: support@martentech.com Phone: (603) 404‑5844