Privacy Policy
Effective Date: 8/20/2025
Marten Technologies (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.
Information We Collect
We may collect the following information when you interact with us:
Contact details such as name, email, phone number, and company information
Service-related details needed to provide IT support and solutions
Technical data necessary to maintain and secure your systems
SMS message content exchanged between you and our team
How We Use Your Information
We use the information we collect to:
Provide IT support, security monitoring, and managed services
Communicate with you via SMS, email, or phone about your service requests
Send appointment confirmations, updates, and troubleshooting information
Enhance service quality and security
Meet legal, regulatory, and compliance requirements
Information Sharing
We do not sell or rent your personal information.
We may share information only with:
Regulatory authorities when required by law
Internal staff as needed to fulfill your service request
Data Security
We use industry-standard security measures to protect your information, including encryption, secure storage, and access controls.
SMS Privacy
Phone numbers collected for SMS communication are used only for service-related purposes. Message frequency will vary based on service needs. You can opt out at any time by replying STOP.
Your Rights
You have the right to request access, correction, or deletion of your personal information by contacting us at support@martentech.com
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Marten Technologies
Email: support@martentech.com
Phone: (603) 404-5844